Hey everyone! Our customer service e-mail is up and running. Thanks for the patience during this very stressful process. For all customer service related questions, info@ouchii.com is working. Yay! I had a great opportunity to visit my pop up shops this weekend and got to meet some great people - new customers and regulars whom I had never met before. I will definitely try to make it out more often; especially during the next few days/weeks. x Alvin